This page was last modified on 1-1-2021
We are aware that you have faith in us. We therefore see it as our responsibility to protect your privacy. On this page we let you know what information we collect when you use our website, why we collect it and how we use it to improve your user experience. This way you understand exactly how we work.
INT Eco Friendly respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.
Our use of collected data
Use of our services
When you sign up for one of our services, we ask you to provide personal information. This data is used to perform the service. The data is stored on secure servers of INT Eco Friendly or those of a third party. We will not combine this data with other personal data that we have.
When you send e-mail or other messages to us, we may save those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of INT Eco Friendly or those of a third party. We will not combine this data with other personal data that we have.
We collect data for research in order to gain a better understanding of our customers, so that we can tailor our services accordingly.
This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to secure servers of INT Eco Friendly or those of a third party. We use this information to keep track of how you use the website, to prepare reports on website activity and to offer other services related to website activity and internet use.
The information is not shared with third parties with the exception of web applications that we use for our web store. This includes the Web shop approved review system. This data will only be used for the purpose of the relevant application and will not be further distributed. Furthermore, in some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your data..
This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and / or changes to this site may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement regularly.
Choices for personal data
We offer all visitors the opportunity to view, change or delete all personal information that is currently provided to us.
Adjust / unsubscribe newsletter service
At the bottom of every mailing you will find the option to adjust your data or to unsubscribe.
Adjust / unsubscribe communication
If you want to change your data or get yourself removed from our files, you can contact us. See the contact details below.
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, it is possible that some functions and services, on our and other websites, will not function correctly if cookies are disabled in your browser
Questions and feedback
Article 1. Applicability
1.1 These general terms and conditions apply to all offers, orders and agreements from INT Eco Friendly. Placing an order or accepting an offer means that you accept these conditions.
1.2 The provisions of these terms and conditions can only be deviated from in writing, in which case the remaining provisions will remain fully in force.
1.3 All rights and claims, as stipulated in these terms and conditions and in any further agreements for INT Eco Friendly, are also stipulated for intermediaries and other third parties engaged by INT Eco Friendly
Article 1 A. Exchange and Return (right of withdrawal)
1.4 Defective products or packages
In some cases it may happen that a package or product is defective or arrives damaged. Contact us immediately, but no later than 7 calendar days after receipt and if possible take photos of the damage. If the postman hands you a broken package, immediately report this to the postman so that he or she can make a note of it
1.5 Good products, but still not happy?
With INT Eco Friendly you can report this to us within 14 days after receiving your product. After this you will have another 14 days to return your product. Please be in perfect condition and in the original packaging. The product must be unused; for example: you can view a bottle or cup, but you cannot use it.
Have you started using your product but are you not satisfied? Then report this within 14 days after receiving the product! Even then we may be able to help you, in the form of a partial reimbursement. A partial reimbursement can consist of 70% of the purchase price. The product must not be damaged or dirty in such a way that the effect and / or appearance is reduced; any vouchers, "buy one give one" codes or product codes must not yet have been activated or used.
Some products are covered by the exceptions. We hope you understand that you cannot return it. Excepted products: • Software whose seal has been broken; • Vouchers and vouchers redeemed or completed; • Items that cannot be exchanged due to hygiene and regulations, such as socks, underwear, water bottles, cosmetics, creams, toothbrushes, cleaning products, products that have been broken.
1.6 Money back at the wrong address?
If you have entered an incorrect address yourself and the delivery has not been correct as a result, we cannot return postage costs or we will charge the postage costs again
Most sustainable products that we sell have a minimum of one year warranty. For products that fail within the warranty period under normal use - so not through falling, breaking, water damage, misuse etc. - you can contact us. We or the manufacturer will then provide a replacement product or suitable solution.
Article 2. Offers / agreements
2.1 All offers from INT Eco Friendly are without obligation. Quotations have a limited validity that is stated on the quotation. INT Eco Friendly reserves the right to change prices, in particular when this is necessary on the basis of (legal) regulations (such as VAT increases).
2.2 An agreement is only concluded after acceptance of your order by INT Eco Friendly. INT Eco Friendly is entitled to refuse orders, or to attach certain conditions to the delivery, without stating reasons, unless explicitly stated otherwise. If an order is not accepted, INT Eco Friendly will communicate this within seven (7) working days after receiving the order.
Article 4. Delivery
4.1 The delivery times specified by INT Eco Friendly are always indicative. Exceeding any delivery time does not entitle you to compensation or the right to cancel your order or to dissolve the agreement, unless the delivery time is exceeded in such a way that you cannot reasonably be expected to uphold the agreement.
4.2 The delivery of the products takes place at the place and time when the products are ready for shipment to you. It is possible that a product is not in stock the same day. INT Eco Friendly strives to deliver the ordered product as soon as possible, as soon as the product is available.
4.3 In the unlikely event that a product is no longer available from INT Eco Friendly or its suppliers, nor from the producer, INT Eco Friendly will notify you in writing or by telephone. INT Eco Friendly can offer a replacement product of equal values and / or quality or, if you have already paid, INT Eco Friendly is entitled to refund you the relevant purchase amount. With the refund of the purchase amount, the obligation to deliver expires. Article 5. Retention of title
5.1 The ownership of delivered products only passes if the full amount of your purchase that you owe INT Eco Friendly has paid. From the moment the ordered products are delivered to you, you bear the risk for these products.
Article 6. Intellectual and industrial property rights
6.1 You must unconditionally respect all intellectual and industrial property rights (copyright) that rest on the products supplied by INT Eco Friendly.
Article 7. Complaints, liability
7.1 You have the obligation to check on delivery whether the products delivered comply with the agreement. If this is not the case, you must inform INT Eco Friendly of this as soon as possible and in any case within eight (8) calendar days after delivery, in writing by letter or e-mail, and with reasons. Send preferably and photo.
7.2 If it can be demonstrated that the products do not comply with the agreement, INT Eco Friendly has the choice to replace the products in question with new products or to refund the invoice value thereof.
Article 8. Warranty
8.1 INT Eco Friendly guarantees that the products and / or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the legal provisions existing on the date of the conclusion of the agreement provisions and / or government regulations.
8.2 If INT Eco Friendly delivers products to you, INT Eco Friendly is never obliged to provide a more far-reaching guarantee towards you as a customer than that which INT Eco Friendly can claim against its possible supplier
Article 9. Orders / communication
9.1 For delays, miscommunication, uncertainties or improper transmission of orders and communications as a result of the use of the internet, e-mail or any other means of communication in traffic between you and INT Eco Friendly, or between INT Eco Friendly and third parties, for insofar as it relates to the relationship between you and INT Eco Friendly, INT Eco Friendly is not liable unless and insofar as there is intent or gross negligence on the part of INT Eco Friendly Always check your spam box if an email has not arrived.
Article 11. Force majeure
11.1 In the event of force majeure, INT Eco Friendly has the right, at its option, to suspend the execution of your order or to dissolve the agreement without judicial intervention, by notifying you in writing and without INT Eco Friendly being obliged to is for any compensation, unless this would be unacceptable in the given circumstances by the standards of reasonableness and fairness.
11.2 Force majeure means any shortcoming which cannot be attributed to INT Eco Friendly, because it is not due to its fault and is not for its account under the law, legal act or generally accepted beliefs.
Article 12. Miscellaneous
12.1 If you provide INT Eco Friendly with a written statement of an address, INT Eco Friendly is entitled to send all orders to that address, unless you submit a written statement to INT Eco Friendly from another address to which your orders must be sent.
12.2 If INT Eco Friendly allows deviations from these conditions, whether tacitly or not, for a short or longer period of time, this does not affect its right to demand immediate and strict compliance with these conditions. You can never assert any rights based on the fact that INT Eco Friendly applies these conditions smoothly.
12.3 If one or more of the provisions of these terms and conditions or any other agreement with INT Eco Friendly should conflict with any applicable legal provision, the relevant provision will lapse and be replaced by a new one to be determined by INT Eco Friendly. legally permissible comparable provision.
12.4 INT Eco Friendly is authorized to make use of third parties in the execution of your order (s). Article 13. Applicable law and competent court.
13.1 All rights, obligations, offers, orders and agreements to which these conditions apply, as well as these conditions, are exclusively governed by Dutch law.
13.2 All disputes between parties will be submitted exclusively to the competent disputes committee or the court in the Netherlands.
Use of photos, images and texts
INT Eco Friendly makes many product photos, images and texts itself or hires a photographer and copywriter for this. Photos and texts are protected by copyright. Reproduction of our work, photos and texts without prior written permission is NOT allowed, even if you find them on Google Images. Copyright infringement is an unlawful act (Article 6: 162 of the Dutch Civil Code). The person who infringes our copyrights is obliged to compensate the damage suffered as a result. We are entitled to improper use of images claim compensation. Use for editorial journalistic purposes is permitted, provided INT Eco Friendly is mentioned as a source or a link is placed to our website.
When you register with INT Eco Friendly, we ask you to provide personal information. This information is used to perform the service and to keep you informed of the progress of your order. We can also contact you in the future via e-mail or newsletter; you can always easily unsubscribe from it. The data is stored on secure servers. We will not transfer the data to third parties for commercial activities.
INT Eco Friendly, Hoogezandstraat 28 1324AG Almere tel: 0362060572